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VH1.COM FAQ/HELP

At VH1.com, we want you to have the best experience you can. Please find any help you need here.





Frequently Asked Questions about VH1.com's System Requirements:

  • What are the minimum system requirements to use VH1.com?
  • What are the minimum system requirements for playing video clips in VSPOT?
  • Internet Browser technical specifications for the Hear Music First Promotioin

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Q:  What are the minimum system requirements to use VH1.com?
A:  Minimum System Requirements:
  • Any system capable of running one of the following web browsers: Internet Explorer 5.0 or above, Netscape Navigator 6.1 or above, or AOL version 5.0 or above (e.g., Windows 95 and above or Macintosh 7.6.1 and above)
  • Web browser: Internet Explorer, Netscape Navigator, or AOL version 5.0 or above
  • Flash Plug-in (version 6).
  • A 56Kbps modem, or faster Internet connection (DSL, T1, cable modem, ISDN, etc.)
  • Windows Media Player version 9 or RealOne Player
  • 16-bit sound card
  • Speakers or headphones

Q:  What are the minimum system requirements for playing video clips in VSPOT?
A:  Minimum System Requirements:
  • High-speed Internet connection (DSL or cable modem)
  • Operating System
    • PC: Windows 2000, Windows XP
    • Mac: OS X 10.3
  • Browser:
    • PC: IE6, Firefox (1.5)
    • MAC: IE5.2, Safari, Firefox
  • Macromedia Flash 8 plug-in


Q:  What are the system requirements for the Hear Music First promotion?
A:  Hear Music First content, can be played ONLY by the Windows Media Player; it is not available on Macintosh or the Real Player. Click here to download the Windows Media Player



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