Black Ink Crew Chicago

Customer Service Fail

Season 5 • 06/11/2019

When a new client is quickly scared off by the unprofessional attitude at 9MAG, Charmaine approaches Van about some changes that need to be made.

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Watching

Highlight
02:07

Black Ink Crew ChicagoS5
Lily Is Done with 9MAG

After taking time off to re-evaluate herself, Lily tells Ryan she doesn't want to return to 9MAG.
02/27/2019
Highlight
02:34

Black Ink Crew ChicagoS5
Phor Makes His Return

Phor comes back to the shop after struggling with depression.
02/27/2019
Exclusive
02:58

Black Ink Crew ChicagoS5
Is Bella Pregnant?

Afraid of having another unplanned child, Bella asks Lily to accompany her while she takes a pregnancy test.
02/27/2019
Interview
05:36

Black Ink Crew ChicagoS5
The 9MAG Crew Plays Where Is the Lie?

Ryan, Charmaine, Van and more each share two "facts" about themselves and challenge fans to guess which is true and which is false.
03/01/2019
Bonus
02:59

Black Ink Crew ChicagoS5
Charmaine Gets Grilled by Her Mom

Charmaine gets some tough love from her mom about balancing her relationship with Neek and her career.
03/06/2019
Highlight
02:16

Black Ink Crew ChicagoS5
Are Ryan and Rachel Back Together?

At the opening of the new 9MAG, the crew tries to figure out whether Ryan and Rachel's on-again, off-again relationship is back on.
03/06/2019
Highlight
03:06

Black Ink Crew ChicagoS5
Phor Tattoos Basketball Star Linnae Harper

Phor gives WNBA star Linnae Harper a tribute tattoo and reconnects with his artistic side after opening up about his experiences with depression.
06/04/2019
Highlight
03:01

Black Ink Crew ChicagoS5
Lily and Bella Crash the Party

Van breaks up a fight between Lily and another team member, Bella makes a case for women's equality in the workplace, and Van kicks Lily and Bella out of the shop.
06/04/2019
Exclusive
02:28

Black Ink Crew ChicagoS5
Neek and Charmaine's Love Connection

A sexual yoga instructor helps Neek and Charmaine reconnect, and things heat up as the session progresses.
06/04/2019
Highlight
03:40

Black Ink Crew ChicagoS5
Charmaine’s Parents Put Neek in the Hot Seat

Charmaine’s parents talk to her and Neek about their future, and Neek has some news for Charmaine’s father.
06/11/2019
Highlight
03:03

Black Ink Crew ChicagoS5
Customer Service Fail

When a new client is quickly scared off by the unprofessional attitude at 9MAG, Charmaine approaches Van about some changes that need to be made.
06/11/2019
Highlight
01:12

Black Ink Crew ChicagoS5
Lily Pops Off at Everyone

Tensions reach a breaking point between Charmaine and Lily, and Van has some tough questions to answer about Ryan’s management style.
06/11/2019
Exclusive
02:52

Black Ink Crew ChicagoS5
Bella Tends Bar

Bella finds a job as a bartender, but she quickly realizes that the work doesn't exactly agree with her.
06/11/2019
Interview
04:44

Black Ink Crew ChicagoS5
Phor Is Feeling More Positive Than Ever

Phor opens up about his battle with depression, how the support of his 9MAG family has helped him and what advice he'd share with anyone else struggling.
06/17/2019
Interview
02:38

Black Ink Crew ChicagoS5
Meet Phor's Puppet

Phor introduces his friend, puppet Alfonzo Stephon, and teases their upcoming musical collaboration.
06/17/2019
Interview
06:31

Black Ink Crew ChicagoS5
Inside the New 9MAG

9MAG owner and general manager Ryan gives an exclusive tour inside the new shop, from the artists' painting room to the custom saltwater fish tank.
06/17/2019
Interview
03:05

Black Ink Crew ChicagoS5
The Battle of the Bosses

Don, Gina and Phor describe what it's like working at the new 9MAG shop with Ryan versus working at the old shop with Van.
06/18/2019
Highlight
01:30

Black Ink Crew ChicagoS5
Charmaine and Lily Decide to Move Forward

Don tries to lighten the mood as Charmaine and Lily call a truce and agree to respect each other.
06/18/2019
Highlight
03:53

Black Ink Crew ChicagoS5
Charmaine and Ryan Reveal Their True Feelings

During the group dinner, Charmaine becomes emotional, and Ryan gets defensive about the changes that have taken place at 9MAG.
06/18/2019
Exclusive
02:02

Black Ink Crew ChicagoS5
Don's Bathroom Is a Hit

Charmaine and Danielle share their excitement about the accessories they found in Don's bathroom.
06/18/2019
Interview
03:02

Black Ink Crew ChicagoS5
Don the Thespian

Don expounds on his interest in acting and performs dramatic monologues.
06/20/2019
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